AZUBUIKE ENYIOMA MAC

Manager & Operations Specialist

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mcephlash@gmail.com, Port Harcourt, Nigeria

About

Highly motivated and versatile Manager with a strong background in operations, event planning, and technical analysis, seeking to leverage proven abilities in strategic management and system optimization to drive efficiency and growth within a dynamic organization. Adept at leading teams, streamlining processes, and delivering impactful results in fast-paced environments.

Work Experience

Manager

Southfield Lounge and Mall

Jan 2024 - Dec 2024

Ugheli, Delta State, NG

Managed daily operations and strategic initiatives for Southfield Lounge and Mall, ensuring optimal performance and customer satisfaction.

  • Oversaw comprehensive daily operations, including staff management, inventory control, and facility maintenance, to ensure seamless business flow and high service standards.
  • Implemented customer service protocols that enhanced guest experience, contributing to increased customer retention and positive feedback.
  • Managed vendor relationships and supply chain logistics, optimizing resource allocation and contributing to operational efficiency and cost-effectiveness.
  • Developed and executed local marketing initiatives, leading to increased foot traffic and contributing to sales growth for various mall tenants.

Manager and Event Planner

Emac Events

Jan 2018 - Dec 2018

Umuada Obehie Asa, Abia State, NG

Orchestrated diverse events and managed operational aspects for Emac Events, ensuring successful execution and client satisfaction.

  • Planned and coordinated multiple events, managing all logistical aspects from venue selection to vendor negotiation, ensuring timely and budget-compliant delivery.
  • Developed detailed event proposals and managed client communications, resulting in high satisfaction rates and fostering repeat business opportunities.
  • Supervised event staff and managed on-site operations, resolving issues promptly to maintain event flow and enhance overall guest experience.
  • Managed event budgets, meticulously tracking expenditures and identifying cost-saving opportunities without compromising event quality or client expectations.

Manager and Computer Analyst

Kent Global Integrated System

Jan 2016 - Dec 2016

Aba, Abia State, NG

Managed operational workflows and provided critical computer analysis support for Kent Global Integrated System, enhancing system efficiency.

  • Provided essential computer system analysis and technical support, troubleshooting issues to ensure uninterrupted business operations and system reliability.
  • Managed daily administrative tasks and operational processes, improving organizational efficiency by streamlining workflows and reducing manual effort.
  • Assisted in data management and reporting, contributing to informed decision-making for various company projects and initiatives.
  • Maintained and updated company databases and software, ensuring data integrity and system security while supporting user needs.

Education

Masters Engineering Management

Cyprus International University

Oct 2018

LEFKOSA, CYPRUS

Strategic Management

International Strategic Management Institute

Mar 2017 - May 2017

EFON, EKITI, NIGERIA

Electrical Electronics Technology

Rivers State University

Jan 2010 - Dec 2015

Port Harcourt, Rivers State, NG

General Studies

United Evangelical High School

Jan 2003 - Dec 2009

Ogbor Hill Aba, Abia State, NG

Certificates

National Youth Service Corp (NYSC) Certificate

National Youth Service Corp

Dec 2017

PROFESSIONAL DIPLOMA

International Strategic Management Institute

Apr 2017

B.SC

RIVERS STATE UNIVERSITY

Sep 2015

WAEC

WEST AFRICAN SCHOOL CERTIFICATE

Jul 2009

First School Leaving Certificate

Ministry Of Education Abia State Nigeria

Jun 2003

Languages

Igbo (Native) , English (Fluent) , French (Basic)

Skills

Office Productivity Suites

  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint

Graphic Design Software

  • Corel Draw
  • Page Maker

Computer Systems & Support

  • Computer Appreciation
  • System Analysis
  • Technical Support
  • Data Management

Operations Management

  • Operational Efficiency
  • Process Improvement
  • Resource Allocation
  • Workflow Optimization

Event Planning & Management

  • Event Coordination
  • Logistics Management
  • Vendor Management
  • Budget Management

Strategic Management

  • Business Development
  • Market Analysis
  • Client Relations

Problem Solving

  • Critical Thinking
  • Analytical Skills
  • Troubleshooting

Communication

  • Effective Communication
  • Stakeholder Engagement
  • Presentation Skills

Teamwork & Leadership

  • Team Collaboration
  • Staff Management
  • Leadership Development

Time Management

  • Prioritization
  • Task Management

Interests

Creative Arts

  • Painting

Recreation & Hobbies

  • Travelling
  • Cooking
  • Reading
  • Gaming
  • Football
  • Playing Table Tennis